Questions & answers
Honest answers for a stressful moment.
Is Fix Forward free?
Yes. The site is free, and we link only to official or verified nonprofit programs. We never charge you and never collect or sell your personal information. You don't need an account for anything.
Will I definitely get help if I apply?
We can't promise that. Programs have eligibility rules, deadlines, and limited funds, and each program decides — not us. What we can do is point you to the right official help fast and show you how to ask effectively (see Ask for a Break), which really does improve your odds.
Do I have to be unemployed to get help?
No. Many programs help people who are working but stretched thin by prices, reduced hours, or a surprise repair. If money is tight, it's worth asking.
Is this private? Do I need to log in?
It's private, and there's no login. Fix Forward has no accounts and doesn't track individuals. Even Neighbor Notes works without an account — reading and posting are free and anonymous by default.
What are "Neighbor Notes"?
A community board where neighbors share local tips — pop-up repair clinics, brand-new programs, a place that helped them — that aren't officially listed yet. Read freely; post with no account. See Neighbor Notes.
How do I avoid scams?
Real help never asks you to pay a fee up front to "unlock" a grant, or to pay with gift cards or a wire. Applying for government and nonprofit help is free. When in doubt, dial 211 or start from an official .gov site.
I run a program. How do I get listed?
Use the Add a Resource page and mention you run it. We'll mark it organization-confirmed and prioritize your updates. Always free.