Disclaimer & how this works

What Fix Forward is

A free, mobile-friendly directory that helps people find help with utility bills, home repairs, car repairs, fuel, appliances, and one-time emergencies in the Philadelphia, South Jersey, Baltimore, Maryland, and Delaware region, with links to official programs and verified nonprofits, plus a community "Neighbor Notes" board.

What Fix Forward is not

• Not a funder, government agency, contractor, or lender.
• Not a guarantee of money, repairs, eligibility, or speed of aid.
• Not a provider of financial or legal advice — our guides are general information.
• Not a collector of your personal or financial data — no accounts, no tracking of individuals.

Neighbor Notes (community board)

Neighbor Notes are submitted by community members and are not verified by us. Treat them as friendly tips to check out, not confirmed facts. Notes you post are stored on your own device until you send them in and we choose to publish them. Do not post private information about individuals. We may remove notes that are unsafe, harassing, spammy, or that promote paid "help." Reading and posting never require an account; optional accounts may be offered later via a free community server (see the admin guide) and will remain optional.

Where listings come from

Listings are built from official program pages, verified nonprofit sources, and community submissions we review. Each has a last-updated date and a source link. Entries marked "Sample" are placeholders and must be replaced with confirmed programs before public promotion.

Protect yourself

Applying for public and nonprofit assistance is free. Never pay a fee to "unlock" a grant, and never pay with gift cards or wire transfers. Be cautious with anyone who guarantees approval.

Privacy & corrections

No accounts, no ad trackers, no sale of data. The add/correct forms open your own email and are used only to maintain the directory. Report errors any time via correct a listing.

Liability

The site is provided "as is," without warranties. To the maximum extent permitted by law, we are not liable for decisions made based on directory or community information, for the acts of any listed program or contractor, or for the content of external sites we link to.