Questions & answers

Yes. The site is free, and we link only to official or verified nonprofit programs. We never charge you and never collect or sell your personal information.

We can't promise that. Programs have eligibility rules, deadlines, and limited funds, and decisions are made by each program — not by us. What we can do is point you to the right official programs quickly and help you apply prepared, which improves your chances.

A useful order for most households: housing, then utilities, then food, then medications/health, then transportation, then communications. Our What to Protect First guide walks through each with where to get help. This is general guidance, not personalized financial advice.

Yes, it's private. Stay Steady has no accounts and does not track individuals. We never ask for sensitive details. The add/correct forms open your own email so you can contact us — that message is the only thing we receive, and it's used only to maintain the directory.

Act early and don't go silent. Contact your landlord or utility about payment plans, apply for rent/utility assistance right away, and reach out to free legal aid — especially before any court date. Dialing 211 can connect you to local help fast.

No. We list nonprofit credit counseling, which is free or low-cost. Be cautious with for-profit "debt relief" or "debt settlement" companies that charge high fees and can hurt your credit. When in doubt, start with a nonprofit counselor.

Usually yes. Losing job-based coverage typically opens a special enrollment window, and you may qualify for financial help that lowers premiums. See health insurance navigation for your state's official marketplace.

Use the Add a Resource page and mention you run it. We'll mark it organization-confirmed and prioritize your updates. Always free.